About us

We’re a locally based NDIS support provider
with a passion for empowering people
with disability across the Hunter Valley.

We are committed to person-centered care that empowers independence, fosters inclusion, and builds confidence for individuals and families across our community.

(02) 6543 0290
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Our Values

Everything we do is guided by four core values.

Respect

Respecting your right to have a say in the decisions make about your health and only pursuing those things you are ready for.

Compassion

Being aware that people are at different life stages, understanding that your needs, wants and aspirations will differ to the next person.

Collaboration

Working together to find the right fit — building relationships built on trust, honesty, and open communication

Accountability

Admitting when things don’t always go to plan and doing whatever we can, as soon as we can, to solve the problem.

To be the trusted leader in person-centered care across Singleton and the Hunter Valley, where families turn first for expert guidance, inclusive support, and pathways to independence.

At Hunter Valley Supports, we lead the way in person-centered care, delivering compassionate, high-quality support that empowers independence, fosters inclusion, and guides families with trusted expertise across Singleton and the Hunter Valley.

Awards & Achievements

2025
Business of the Year

Singleton Business Awards — recognising outstanding contribution to the local business community.

2025
Excellence in Professional Services

Singleton Business Awards — recognising exceptional standards, client focus, and professionalism across our service delivery.

2026
Excellence in Professional Services
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This incredible recognition came as a complete surprise. To go from winning Excellence in Professional Services to being named Business of the Year in the same night feels absolutely surreal.

This achievement is a testament to:​

  • The dedication and passion of our amazing team.
  • The trust and support of our valued clients.​
  • The strength of our wonderful community​.

Every challenge we’ve faced, every late night, and every moment of doubt has led to this proud milestone. We are truly humbled and grateful.​ A huge thank you to Business Singleton, the judging panel, and everyone who has been part of our journey.

This award isn’t just ours — it belongs to everyone who has supported us, believed in us, and helped us grow.​ We promise to keep working hard to deserve this recognition and to make a positive impact in our community every single day.

Founder & Managing Director

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Welcome to
Hunter Valley Supports.
 
As the Managing Director, I am honoured to lead a dedicated team that is passionate about making a meaningful difference in the lives of people living with disability and older Australians.
 
At Hunter Valley Supports, we are driven by a shared commitment to providing respectful, personalised, and high-quality care that empowers individuals to live with dignity, independence, and purpose.​ Our services are built on trust, compassion, and collaboration. Whether you’re accessing support through the NDIS or seeking aged care assistance, we take the time to understand your unique needs and goals, and tailor our support to help you achieve them.​

We are proud to be part of the Hunter Valley community, and we take our responsibility seriously. Every member of our team brings warmth, professionalism, and integrity to their work, ensuring that our clients feel safe, supported, and valued.​
 
Thank you for considering Hunter Valley Supports. We look forward to being part of your journey, with care, commitment, and heart.

The team leading the way

Karen Hobson

Business Operations Manager

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Support Services Manager

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Stephanie Brooks

Support Coordination Manager

What our participants say
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From day one, the service has been exceptional. The communication is clear, the support workers are wonderful, and we always feel confident in the care being provided.

John, on behalf of his daughter

Proudly local. Genuinely caring.

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